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At Broadway, our goal is, and has always been, protecting the human-animal bond. This means so many different things to our staff.
It means making your puppies first visit the best experience that it can be so that they are excited and willing to come back to visit their friends at the vets office for their next round of vaccinations.
It means playing soothing music in the examination rooms for fearful cats, and providing treats and lots of petting as distraction factors so that our doctors can get the proper examination done with minimal discomfort to your cat.
It means taking our time and going slow with animals who have had prior bad experiences at the vets office and are terrified of coming inside. Providing cookies or peanut butter, quiet voices, and having your pet stay with you as long as possible until they come inside.
It means spending time with our boarding cats, learning their personalities, and connecting with their families to ensure they are comfortable and cozy during their boarding visit.
It means providing education, tips, and tricks for making the veterinary experience less stressful, more efficient, and an overall better visit so that your pet wants to come back.
It means an overall better culture, experience, and a higher standard of medicine for our patients. Our team is on board - our goal is to get every pet parent on board as well so that the entirety of your pets medical team is on the same page and dedicated to making their life better.
As our mission statement says, "We believe the [medical] team includes every member of our hospital, the pet, and the pet owner. Everyone on the team plays a vital role in the success of any veterinary medical plan." Let's work together to enrich the lives of our animals, and to make the veterinary visit a Fear Free experience.
Our staff is currently going through training to become fully Fear-Free Certified, and the next step is to apply for hospital certification. Thank you for your patience while we learn and grow to become the veterinary practice that your pets deserve!
Fear Free happy homes is the goal - this link will take you to Fear Free's website to answer all of your questions!
The most common concern amongst pet owners is the their pet has seperation anxiety (thanks, COVID!) and they aren't sure how they will react at the vet. Rest assured we are capable of handling your anxious animal, but this link will provide more home care information to help alleviate their anxiety and fear starting at hom.
Acclimating your cat to their carrier prior to coming in, and quietly traveling to the office is so important to start off on the right paw. Visit this link for a detailed view of preparing your cat from the AAFP.
Vaccinations are a necessary part of your pets life, and we want to provide this service with the least amount of stress possible. Visit this link to get the run down on fear free vaccination visits.
Nail trims: patients either hate them or love them. What we can agree on though, is that they always feel better with a fresh pedicure! This link has some wonderful tips regarding acclimating your pet to nail trims.
Routine bloodwork is important in your pets preventative care to get a normal baseline on your animal. This helps us when your pet gets sick to see where their bloodwork varies from their baseline blood panels. Drawing blood can be (but doesn't have to be!) a stressful event for an animal, so visit this link to gets tips on preparing your pet at home to not be scared of blood draws.